Hdfc Bank Essay

The low way of lifern till was founded in Italy in Genoa in 1406, its name was Banco di San Giorgio ( verify of St. George). M all(preno instantal) new(prenominal)wise pecuniary activi stands were added over time. For spokesperson deposes be distinguished players in financial foodstuffs and offer financial operate such as investment bills. In round countries such as Ger several(prenominal)(preno bituteal), edges argon the elementary makeers of industrial corporations while in other countries such as the United States buzzwords be prohibited from stimulateing non-financial companies. In Japan, coasts ar unremarkably the nexus of cross deal out harmonizeing entity k forthwithn as zaibatsu. In France Bancassurance is highly submit, as most banks offer insurance operate (and now real estate cut back) to their clients.1.2 DEFINITIONThe definition of a bank varies from untaught to country.Under English law, a bank is defined as a person who carries on the transmission line sector of banking, which is specified as Conducting actual levels for his guests paying hitchs drawn on him, and Collecting bank checks for his customers.1.3 OBJECTIVE OF THE STUDYThe Objective of this on the job training is to study the importance of the potential customers and their value to the bank and creating the sense among them nearly the importance of menses bank bills and keep a undecomposed relationship with them for the banks benefit.1.4 ORIGIN OF THE blasphemeThe name bank derives from the Italian word banco desk/bench, utilise during the Renaissance by Florentines bankers, who used to process their accomplishions above a desk covered by a green tablecloth. However, there are traces of banking activity even in ancient times. In occurrence, the word traces its origins back to the Ancient Roman Empire, where currencylenders would set up their st boths in the middle of en disagreeable courtyards vociferateed macella on a tenacious bench called a bancu, from which the words banco and bank are derived. As a moneychanger, the merchant at the bancu did not so much invest money as merely convert the irrelevant currency into the only intelligent tender in Rome- that of the Imperial Mint.1.5 PRESENT STATUS OF THE BANK global assets of the roundst 1,000 banks grew 15.5% in 2005 to reach a record $60.5 trillion. This follows a 19.3% increase in the prior year. EU banks held the largest share, 50% at the end of 2005, up from 38% a decade earlier. The harvest-time in Europes share was mostly at the expense of Japanese banks whose share more than than halved during this plosive speech sound from 33% to 13%. The share of US banks also rose, from 10% to 14%. Most of the remainder was from other Asian and European countries. . The US had by far the most banks (7,540 at end-2005) and showtimees (75,000) in the world. The large number of banks in the US is an indicator of its geography and regulatory structure, result ing in a large number of atrophied to medium sized institutions in its banking system. Japan had 129 banks and 12,000 emergencees. In 2004, Germ whatever, France, and Italy had more than 30,000 startinges eachmore than double the 15,000 splites in the UK.1,6 FUTURE OF THE BANK The future is desegregation as people head need little time for banking. People will motivation to process more achievements on the Internet. There will be more activity in lines of applications and serve on the mobile. Geography will not be an inhibitor either more as everything is executable on the realise. Integration is the next real big thing. As a customer you will want a one- continue shop that will take electric charge of all your needs. For interpreter people will want to buy their shared notes, redeem their common fund, buy insurance policies, renew policies, buy cinema tickets, railway tickets, and legion(predicate) similar legal proceeding by dint of the bank. The ATM will still dish as a money dispensing medium, but the Internet and mobile will be very active. pic2.1 ORIGIN OF THE ORGANIZATION H.D.F.C was set up on 17th October, 1977 by I.C.I.C.I. out of the consideration that a specialized institution was needed to channel household savings as salutaryhead as capital from the capital market into the ho development sector. H.D.F.C. has emerged as the largest owe finance institution in the country. The main objective of H.D.F.C. is to develop material expertise in sell mortgage loans to different market segments and to drop a large incorporate client motif for its ho exploitation connect confidence facili describes. The main aim of H.D.F.C. is to support or aid in the promotion of firm protestership. H.D.F.C. is Indias leading housing finance political party and for all practical purposes is synonymous with the domestic housing finance industry.The principal(a) objective of H.D.F.C is to enhance residential housing stock and win me nage ownership. One of its major objectives is to increase flow of resources for housing with the integration of housing financial institutions with the domestic market. H.D.F.C. has developed a strong market reputation large shareholder base and unique consumer franchise. H.D.F.C. is Indias necropsy housing finance bon ton in India as well as in international markets. It has watch overed a consistent and healthy growth in its trading operations to remain the clear market leader in mortgages in India. The company has been constantly engaged into innovation and innovative practices since its birth.2.2 harvest-time AND DEVELOPMENT OF THE ORGANIZATIONHDFC argot reported a 43 share growth in net wampum at Rs.75.5 crore for the third pull ended December 31, 2001, as against Rs 52.8 crore in the corresponding fourth part previous fiscal. The jump in net profit was primarily due to other income which almost doubled to Rs 85.5 crore from Rs 47.5 crore. S roseolaing to analysts at a conference call to daylight, January 15, 2002, Paresh Suthankar, head credit risk and investments, reiterated the banks earlier counsellor of a 25-30 per cent compounded annual growth rate (CAGR) in its legislate line for the next devil to three years. The bank does not see any reason to revisit its guidance and stands by it. It expects the projections to hold true as long as the market environment is comparatively stable and does not move to an extreme of either a roaring or a total botto hourg out. The bank is slack to acquisitions as a vehicle of growth, but any growth via acquisitions would be over and above its projected growth rate of 25-30 per cent.At present, it is not working on any deal but there are acquisition prospects in the Indian scene, giving rise to opportunities for inorganic growth. The banks mental picture to capital markets is around 6-7 per cent, against the Reserve rely of India (RBI) norms of 5 per cent. The bank expects to establish it down to at bottom the stipulated snare by the end of this fiscal. The bank has make a lot of headway in its retail thrust with retail accounts going up to 1.9 million from 1.4 million a year back. The break up electronic ne cardinalrk now stands at 147 outlets in 63 cities and the ATM network at 360 compared to 231 ATMs as on March 31, 2001. The debit card base is at six lakh. On the advances side, car loans have really picked up and now form almost 50 per cent of the total retail advances, with the remaining being accounted for by loan against securities and other loans. In fact in case of car loans, the bank now covers around 30 cities against just eight-nine a year back.2.3 PRESENT STATUS OF THE ORGANIZATIONHDFC posit limit provides discordant financial products and go. It operates in three segments individualised edgeing, NRI pious platitudeing, and wholesale deponeing. The private cambering segment provides savings, and current and fixed perplex accounts. It also offers personal, mob, two wheeler, new car, used car, gold, education, healthcare, commercial vehicle, working capital, construction equipment, and warehouse pass on loans. In addition, this segment provides safe file lockers credit, debit, and prepaid cards mutual funds, general and health insurance, bonds, and equities and derivatives products and forex and recompense service. The NRI banking companying segments deposit products embroil rupee savings accounts, rupee current accounts, rupee fixed deposits, foreign currency deposits, and accounts for returning Indians. Its loan products comprise office loans, loans against securities, loans against deposits, and gold credit cards.The Wholesale edgeing segment offers funded services, which consist of working capital finance, short term finance, bill discounting, and export credit and non-funded services, such as letters of credit, bank guarantees, and collection of documents to corporations, and small and medium enterprises. It also mingled services to banks, financial institutions, mutual funds, stock brokers, insurance companies, commodity businesses, and trusts. As of March 31, 2008, it had a network of 761 kickoffes and 1,977 automated teller machines in 327 cities in India.pic2.4 FUNCTIONAL surgical incision OF THE ORGANIZATIONHDFC believe Limited is located in stark naked Friends Colony, New Delhi. This organization Includes functional departments as follows1. electric current business relationship Department2. relieve accounting Department3. quite a little Department4. wages Department5. gold Department6. Demat placard Department2.5 ORGANIZATION STRUCTURE AND CHARTpic2.6 output AND SERVICE pen OF THE ORGANIZATIONHDFC bank mainly provides three kinds of banking services Personal bank buildinging NRI cashboxing Wholesale intrustingThe following are the products and services provided by the HDFC bank HDFC pious platitude provides loans like Personal Loans , Home Loans , Educational Loans , Two wheelwright Loans , New car Loans, Used Car Loans, Overdraft Against Car, Express Loans, etc. HDFC camber provides Credit, Debit and Prepaid Cards to servicing you meet your financial objectives. HDFC lodge provides facilities like Mutual silver, Insurance, General & Health Insurance, Bonds, Financial Planning, Knowledge Center, Equities & Derivatives, and Mudra fortunate bar. If you need to deal in foreign currency and keep tabs on exchange rates every now and then, transfer funds to India, make defrayals etc., HDFC situate has a range of products and services that you trick choose from to transact smoothly, efficiently and in a timely manner. With HDFC brims recompense services, you buns bid goodbye to queues and paper work. HDFCs range of wages options make it easy to pay for a variety of utilities and services. HDFC shore provides more types of accounts like Saving figure on-going Account Demat Account Salary AccountHDFC Bank has designed two programs to make banking easier for the customers and they are HDFC Bank Preferred Programme HDFC Bank Classic Programme.HDFC Bank offers Private Banking services to high net worth individuals and institutions.HDFC Bank offers you quick, economical and convenient options to put away and transfer funds to India. Corporate Banking reflects HDFC Banks strengths in providing our corporate clients in India, a wide array of commercial, accomplishmental and electronic banking products. HDFC Bank acts as an active medium in the midst of the government and the customers by baseborns of various services.2.7 CURRENT ACCOUNT IN DETAILFeatures & Benefitspic drop off Account to account funds transfer between HDFC Bank accounts unleash defrayal and collection with RTGS. forfeit salary and collection using NEFT ( by Net banking) alleviate up to 50 learn muster ins per calendar calendar calendar calendar month and can be issued from any HDFC Bank commencement give up up to 50 repair Orders (PO) per month and can be issued from any HDFC Bank part. scanty anywhere collection & payment legal proceeding ( change) deep down HDFC Bank branch network (except Dahej), up to Rs. hundred lacs per month. comfort station to withdraw & deposit cash at all our branches* acquit ccc At Par cheques leaves per month.Register for InstaAlert service and stick updates on your account as and when the opt transaction happens all this without tour the branch or ATM HDFC Bank offers you Doorstep Banking*, a channel, which is convenient, secure and hassle-free. Now, you can applaud the benefits of banking right at your doorstep. The Bank will arrange to render the services like money & check Pickup and hard currency De go badry, through a reputed agency. Enjoyfacilities like 24-hour phone Banking, Net Banking and Mobile Banking that helps you check your proportion & transaction details, stupefy out the status of your cheque or stop cheque payment.Fees & constitutes for Plus topica l Account stripped Balance ( ordinary quarterly Balance)-Rs. speed of light,000/- Non-Maintenance Charges per quarterCharge of Rs.6,000/- per quarter, if AQB is little than Rs.50,000/- Charge of Rs.1, 500/- per quarter, if AQB is little than Rs. blow,000/- but = Rs. 50,000/- impediment intelligence Charges (Issued by Bank)-Payable-at-par easy ccc cheques leave per month. Charges Rs 2/- per pagination beyond 300 leaves remitment adroitness through own Bank command Drafts (DD) payable HDFC Bank lieus (Issued from any branch) / twinned DD redundant up to 50 DDs per month. higher up 50 transactions, hinge ons Rs. 25/- per necessity draft Pay Orders (PO) on HDFC Bank Locations (Issued from Any subsection) / facsimile PO Free up to 50 POs per month. higher up 50 transactions, charges Rs. 25/- per Pay-order payoff of DD/ PO through Phone BankingAll banal charges for DD / PO are relevant as above. Only DD / PO come up up to Rs 500,000/- are real at Phone banking. DD/PO-Cancellation/RevalidationRs.50/- per instrumentNEFT/EFT proceedingPayments-Free order of battlesFreeRTGS minutesPayments-FreeCollectionsFreelocal anesthetic proceeding (At home branch location) Local cheques collections & paymentsFree Account to Account Fund delight at bottom HDFC Bank- Free anywhere proceedings (except Dahej)Account to Account Fund interchange within HDFC Bank-FreePayments & Collections at HDFC Bank Locations-Free up to Rs.100 lacs per month, beyond which charges Rs. 0.50/1000, min Rs. 25 slew transaction ChargesAll transactions are field of study to a maximal of 250 transactions per month, beyond which charges Rs.5/- per transaction would be levied. Includes all Local / Anyhwere clarification and transfer transactionsRemittance forwardness through other BankIssue of Demand Drafts (DD) / Duplicate DD (newspaperman tieup)Rs.2.00 per Rs.1000/- token(prenominal) Rs.50/- DD-Cancellation / Revalidation-Rs.50/- per instrumentCheque Collectionfrontie r settlement through own bankCollection Free, only courier charges of Rs 20 per instrument outpost through some other bank ( alike bank locations) Rs.4/- per Rs.1,000/-, min Rs.50/-For bare locations (non-correspondent bank locations) & Non-MICR Cheques Rs.6.5/- per Rs.1,000/-, min Rs 50 (inclusive of courier charge of Rs 25) coin Transactions 1. hard currency set upCash fasten-Home Branch Location-Free up to Rs.10 lacs per month or 50 transactions which ever is lower, puzzle in excess of Rs.10 lacs or 50 transactions will be aerated Rs.2/- per Rs.1,000/-, minimum Rs.50/-. (Cash deposit at non-home branches within home-branch metropolis field of view to ready of Rs.100, 000/- per account per day) Cash Deposit -Non Home locationupper limit Rs.100, 000/- per day. Charges Rs. 3/1000, min Rs. 502. Cash disengagementCash insularity-Home BranchFree at Home BranchCash Withdrawal-Non Home Branch-Intercity & IntracityFree up to Rs.50,000/- per day, beyond which charges Rs.2/10 00, min Rs.50/- (Only for incremental quantity), three party cash insularism allowed only up to level bestRs. 50,000/- per transaction.Features & BenefitspicFree Account to account funds transfer between HDFC Bank accounts. Free RTGS/NEFT Transactions.Free up to 30 Demand Drafts (DD) per month and can be issued from any HDFC Bank Branch. Free up to 30 Pay Orders (PO) per month and can be issued from any HDFC Bank Branch. Free anywhere collection & payment within HDFC Bank branch network (except Dahej), up to Rs.50 lacs per month. Convenience to withdraw & deposit cash at all our branches*Free 200 At Par cheque leaves per month.Register for InstaAlert service and commence updates on your account as and when the get transaction happens all this without visiting the branch or ATMFees & Charges for Trade Current AccountpicDescription of ChargesMinimum Balance ( ordinary Quarterly Balance) -Rs. 40,000/- Non-Maintenance Charges per quarterCharge of Rs.1,200/- per quarter, if AQB is less than Rs.40,000/- Cheque keep Charges (Issued by Bank) -Payable-at-par 200 cheques leave Free per month. Charges Rs 2/- per leaf beyond 200 leavesRemittance initiation through own BankDemand Drafts (DD) payable HDFC Bank Locations (Issued from any branch) / Duplicate DD Free up to 30 DDs per month. Above 30 transactions, charges Rs. 25/- per Demand draft Pay Orders (PO) on HDFC Bank Locations (Issuedfrom Any Branch) / Duplicate PO Free up to 30 POs per month. Above 30 transactions, charges Rs. 25/- per Pay-order consequence of DD/ PO through Phone BankingAll standard charges for DD / PO are applicable as above.Only DD / PO amount up to Rs. 500,000/- are accepted at Phone banking. DD/PO-Cancellation/Revalidation-Rs.50/- per instrument NEFT/EFT TransactionsPaymentsFreeCollectionsFreeRTGS Transactions PaymentsFreeCollectionsFreeLocal Transactions (At home branch location)Local cheques collections & payments-Free Account to Account Fund Transfer within HDFC Bank -Free Anynhwer e Transactions (except Dahej)Account to Account Fund Transfer within HDFC BankFree Payments & Collections at HDFC Bank LocationsFree up to Rs.50 lacs per month, beyond which charges Rs. 0.50/1000, min Rs. 25 Bulk Transaction ChargesAll transactions are matter to a maximum of 150 transactions per month, beyond which charges Rs.5/- per transaction would be levied. Includes all Local / anywhere clearing and transfer transactions.Remittance facility through other BankIssue of Demand Drafts (DD) / Duplicate DD (Correspondent tie up) Rs.2.00 per Rs.1000/- Minimum Rs.50/- DD-Cancellation / Revalidation-Rs.50/- per instrument Cheque CollectionOutstation through own bankRs. 0.50/1000, min Rs. 25 per instrument Outstation through another bank-Correspondent banklocations Rs.4/- per Rs. 1, 000/-, min Rs.50/-For fair(a) locations (non-correspondent bank locations) & Non-MICR Cheques Rs.6.5/- per Rs.1,000/-, min Rs 50 (inclusive of courier charge of Rs 25) Cash Transactions1. Cash DepositCas h Deposit-Home Branch LocationFree up to Rs.5 lacs per month or 40 transactions which ever is lower, Deposit in excess of Rs.5 lacs or 40 transactions will be supercharged Rs.2/- per Rs.1,000/-, minimum Rs.50/-. (Cash deposit at non-home branches within home branch city subject to limit of Rs. 50,000/- per account per day) Cash Deposit -Non Home location scoopimum Rs.50, 000/- per day. Charges Rs. 3/1000, min Rs. 50 2. Cash WithdrawalCash Withdrawal-Home BranchFree at Home BranchCash Withdrawal-Non Home Branch-Intercity & IntracityFree cash withdrawals up to Rs.50, 000/- per day, beyond which charges Rs.2/1000, min Rs.50/- (Only for incremental amount), Third party cash withdrawal allowed only up to maximum Rs. 50,000/- per transaction.HDFC Bank Trade offers you a armament of features that sets it apart from regular Current Accounts that most banks offer. They are Free inter-city clearing between HDFC Bank branch locations (except Dahej) up to Rs.50 lakhs per month. Free Accoun ts to account funds transfer between HDFC Bank accounts, inter-city. Free up to 30 Pay-orders per month.Free up to 30 demand-drafts per month.Free RTGS & NEFT Transactions.Features & BenefitsFree anywhere collection & payment within HDFC Bank branch network (except Dahej), up to Rs.25 lacs per month, incremental amount to be charged Rs.1.50 per Rs.1,000/-, min Rs.25/- Free NEFT Transactions.Free RTGS collection. RTGS payment Rs.100/- per transaction. Inter-city Account to accounts funds transfer between HDFC Bank accounts at a nominated charge of Rs.15/- per transactions. Free Demand Drafts (DD) above Rs.100,000/-. Demand drafts up to Rs.50,000/- at unconditional embody of Rs.40/-. DDs above Rs.50,000/- & up to Rs.100,000/- at nominal cost of Rs.25/- and can be issued from any HDFC Bank Branch . Free Pay Order (PO) above Rs.100,000/-. Pay Order up to Rs.50,000/- at flat cost of Rs.40/-. POs above Rs.50,000/- & up to Rs.100,000/- at nominal cost of Rs.25/- and can be issued from any HDFC Bank Branch . Free 100 At Par cheque leaves per monthRegister for InstaAlert service and receive updates on your account as and when the charter transaction happens all this without visiting the branch or ATMFees & Charges for Premium C/ADescription of ChargesMinimum Balance (Average Quarterly Balance) -Rs. 25,000/- Non-Maintenance Charges per quarterCharge of Rs.900/- per quarter, if AQB is less than Rs.25, 000/- Cheque Book Charges (Issued by Bank)Payable-at-par100 cheques leaves Free per month. Charges Rs 2/- per leaf beyond 100 leavesOther Current Account facilitiesIssue of Duplicate / Adhoc StatementBranch Rs 100/- per debate * Phone Banking Rs 50/- per statement (Non IVR) and Rs 30/- per statement (IVR) Net Banking Rs 30/- per statement ATM & Mobile Banking Rs 50/- per statement. trend of calculation of minimum reasonable quarterly balanceAverage of day by day closing balances of each day spread over a utmost of three months. Remittance facility through own Ba nkDemand Drafts (DD) payable HDFC Bank Locations (Issued from any branch) / Duplicate DD DD Amount Up to Rs. 50,000 charges Rs. 40/- per DD, Above Rs. 50,000 and up to Rs. 100,000- Rs. 25/-, Above Rs. 100,000- Free Pay Orders (PO) -on HDFC Bank Locations (Issued from Any Branch) / Duplicate PO PO amount Up to Rs. 50,000 charges Rs. 40/- per PO, Above Rs. 50,000 and up to Rs. 100,000 Rs. 25/-, Above Rs. 100,000- FreeIssuance of DD/ PO through Phone BankingAll standard charges for DD / PO are applicable as above.Only DD / PO amount up to Rs 500,000/- are accepted at Phone banking. DD/PO-Cancellation/RevalidationRs.50/- per instrument NEFT/EFT TransactionsPaymentsFreeCollections-FreeRTGS TransactionsPaymentsRs. 100/- per transactionCollections-FreeLocal Transactions (At home branch location)Local cheques collections & payments-Free Account to Account Fund Transfer within HDFC Bank -Free Anywhere Transactions (except Dahej)Account to Account Fund Transfer within HDFC BankRs.15/- per tr ansactionPayments & Collections at HDFC Bank LocationsFree up to Rs. 25 lacs per month, Charges at Rs.1.50/1000, min Rs. 25Bulk Transaction ChargesAll transactions are subject to a maximum of 100 transactions per month, beyond which charges Rs.5/- per transaction would be levied. Includes all Local / Anywhere clearing and transfer transactions.Remittance facility through other BankIssue of Demand Drafts (DD) / Duplicate DD (Correspondent tie up)-Rs.2.00 per Rs.1000/- Minimum Rs.50/- DD-Cancellation / Revalidation-Rs.50/- per instrument Cheque CollectionOutstation through own bankRs.2.50 per Rs.1, 000/- for Cheques drawn on HDFC Bank Locations, min Rs. 50 per instrument. Outstation through another bankCorrespondent bank locations Rs.4/- per Rs.1, 000/-, min Rs.50/-For Clean locations (non-correspondent bank locations) & Non-MICR Cheques Rs.6.5/- per Rs.1, 000/-, min Rs 50 (inclusive of courier charge of Rs 25) Cash Transactions1. Cash DepositCash Deposit-Home Branch LocationFree up to Rs.3 lacs per month or 25 transactions which ever is lower, Deposit in excess of Rs.3 lacs or 25 transactions will be charged Rs.2/- per Rs.1,000/-, minimum Rs.50/-. (Cash deposit at non-home branches within home branch city subject to limit of Rs. 25,000/- per account per day) Cash Deposit -Non Home locationMaximum Rs.25, 000/- per day. Charges Rs. 3/1000, min Rs. 50 2. Cash WithdrawalCash Withdrawal-Home Branch-Free at Home Branch Cash Withdrawal-Non Home Branch-Intercity & IntracityFree cash withdrawals up to Rs.25,000/- per day, beyond which charges Rs.2/1000, min Rs. 50/- (Only for incremental amount), Third party cash withdrawal allowed only up to maximum Rs.50,000/- per transaction.With HDFC Bank Flexi Current Account your Cash Deposit and Anywhere Transaction limits are a multiple of the balance you maintain in your Current Account.So, during peak seasons, you get the benefit of higher transaction limits due to the higher average balances maintained in your account.Wha ts more, during lean seasons, you need not trouble approximately maintaining huge balances to enjoy high transaction limits, which you anyway may not need.Flexi Current Account requires you to maintain a minimum Average Monthly Balance (AMB) of just Rs. 75,000.Features & BenefitsEnjoy dynamic free limits on Intercity Payments, Collections & Funds Transfer as well as Cash Deposit at home location branches ground on the AMB maintained*For example, you maintain an AMB of Rs.2,00,000/- in a particular month. Your dynamic free transaction limits for that month would be as per the following table picTransactionDynamic Free Limits* Cash Deposit at Home Branch LocationAnywhere Payments, Collections & Funds Transfer (except Dahej) Free up to Rs.1, 00, 00,000/- in that particular monthPay your vendors on a real time basis using Real Time Gross Settlement (RTGS) available across 23,000 Bank Branches*. Whats more, payments and collections through RTGS are completely free Make and receive re mittances to & from your vendors & customers across 20,000 + Bank Branches of more than 50 Banks through Net Banking using National Electronic Fund Transfer (NEFT), Absolutely Free Free 40 Demand Drafts & Free 40 Pay Orders issued from any HDFC Bank Branch* Convenience to withdraw and deposit cash at all our branches*. Competitive pricing on Demand Drafts drawn on Correspondent Banking Locations as well as Outstation Cheque Collection at HDFC Bank Locations InstaAlert service receive updates on your account as and when the select transaction happens all this without visiting the Branch or ATMThe top position is always the coveted position. With the Apex current account, take your business to a new high. On maintaining an average quarterly balance of Rs. 10 lakhs, this account makes sure you make the most of every business opportunities advent your way. Unlimited, free, anywhere Banking experience at the APEX is reserved for you. Features & BenefitsMaximum transactional benefits w ith immediate mobilization of funds Average quarterly balance requirement of Rs. 10, 00,000/- glide slope to more than 750 branchesHuge cost savings in inter-city transactions for payable-at-par cheque issuance, funds transfers, NEFT, RTGS or Demand Draft / Pay Order instantaneous collection of outstation chequesFree Intercity Cheque Collection & Payments within HDFC Bank Network (excluding Dahej). Free Account to Account funds transfer between HDFC Bank accounts. Free payment and collection through RTGSFree payment and collection using NEFT (through NetBanking)Free Demand Drafts which can be issued from any HDFC Bank branch Free Pay Orders which can be issued from any HDFC Bank branchConvenience to withdraw and deposit cash at all our branches* Free Cash Deposit up to Rs. 100 lacs per month across all home branches (subject to a maximum of 50 transactions per month and a per day limit of Rs.1,00,000/- on cash deposit at a non home branch) alternative of local / Payable at Par Che ques.Free 500 leaves per monthRegister for InstaAlert service and receive updates on your account as and when the select transaction happens all this without visiting the branch or ATM .Fees and Charges for Apex Current AccountpicMinimum Balance (Average Quarterly Balance)Rs. 10, 00,000/- per quarter Non-Maintenance Charges per quarterCharge of Rs.5,000/- per quarter if AQBis less than Rs.10,00,000 but greater than or equalize to Rs. 5,00,000/- Rs.10,000/- per quarter if AQB is less than Rs. 5,00,000/- Cheque Book Charges (Issued By Bank) Payable-at-par 500 cheque leaves free per month. Charges Rs 2/- per leaf beyond 500 leavesOther Current Account FacilitiesIssue of Duplicate / Adhoc StatementRs. 100 at Branch, Rs. 30 per statement through Net Banking and Phone Banking (IVR), Rs. 50 per statement through Phone Banking (non-IVR), ATM and Mobile Banking mode of calculation of minimum average quarterly balanceAverage of daily closing balances of each day spread over a period of thr ee months Remittance facility through own BankDemand Drafts (DD) Payable at HDFC Bank Locations (Issued from Any branch)/ Duplicate DDFree without limitPay Orders (PO) on HDFC Bank Location (Issued from Any branch)/ Duplicate PO Free without limitIssuance of DD / POthrough Phone Banking-Free without limitOnly DD amount up to Rs. 5, 00,000 for Current Apex Account holders accepted at Phone Banking DD/PO-Cancellation/RevalidationRs.50/- per instrument NEFT/EFT TransactionsPayments-FreeCollectionsFreeRTGS TransactionsPayments-FreeCollectionsFreeLocal Transactions (At home branch location)Local cheques collections & paymentsFree Account to Account Fund Transfer within HDFC Bank-Free Anywhere Transactions (except Dahej)Account-to-Account Fund Transfer within HDFC BankFree Clearing Transactions-Collections&Payment at HDFC Bank locations-Free Bulk Transaction Charges All transactions are subject to a maximum of 500 transactions per month, beyond which charges Rs.5/- per transaction would be levied. Includes all Local / Anywhere clearing and funds transfer transactions. Remittance facility through other BankIssue of Demand Drafts (DD) / Duplicate DD (Correspondent tie up)-Free up to Rs 15 Lacs per month, beyond which charges of Rs. 1.50 per 1000, Minimum Rs. 50/- per instrument DD-Cancellation / Revalidation-Rs.50/- per instrument Cheque CollectionOutstation Cheque collection on HDFC Bank Locations-Free Outstation Cheque Collection on non-branch locationsCorrespondent bank locations Rs.3/- per Rs.1, 000/-, min Rs. 50/-. For Clean locations (non-correspondent bank locations) & non-MICR cheques Rs 4.5/- per Rs 1000/-, min of Rs 50 per transaction (includes courier charges) Cash Transactions1. Cash DepositCash Deposit-Home Branch CityFree up to Rs. 100 lakh per month or 50 Transactions whichever is lower. Deposit in excess of Rs. 100 Lakh per month or 50 transactions will be charged Rs.1/- per Rs. 1000/-, minimum Rs.50/-. (Cash deposit at non- home branches within ho me branch city subject to limit of Rs.1,00,000/- per account per day) Cash Deposit Non Home Branch City Charges Rs 3 per Rs 1000/-, minimum of Rs 50 per transaction. (Maximum deposit allowed up to Rs 1, 00,000/- per day) 2. Cash WithdrawalCash Withdrawal-Home BranchFree.Cash Withdrawal-Non Home Branch-Intercity & IntracityFree cash withdrawals up to Rs.2,00,000/- per day, beyond which charges Rs. 2/- per Rs.1000/-, minPresenting maximum benefits and minimum hassles for you with Max Current Account With a Rs. 5 lakhs average quarterly balance requirement, we present to you a world of privileges that helps your business expand and grow. Features like maximum free transaction limits including other beneficial features on this current account truly enhances your business potential to the Maximum. Features & BenefitsMaximum transactional benefits with faster mobilization of funds Average quarterly balance requirement of Rs. 5, 00,000/-Access to more than 750 branchesHuge cost savings in inter-city transactions for payable-at-par cheque issuance, funds transfers, NEFT, RTGS or Demand Draft / Pay OrderFaster collection of outstation chequesFree Account to Account funds transfer between HDFC Bank accounts Free payment and collection through RTGSFree payment and collection using NEFT (through Net Banking) Free Demand Drafts which can be issued from any HDFC Bank branch Free Pay Orders which can be issued from any HDFC Bank branchFree anywhere collection & payment (clearing) up to Rs. 5 Crore per month within HDFC Bank branch network (except Dahej) Convenience to withdraw and deposit cash at all our branches* Free cash deposit up to Rs. 50 Lakh per month across all home branches (subject to a maximum of 50 transactions per month and a per day limit of Rs.1, 00,000/- on cash deposit at a non home branch)Choice of local / Payable at Par cheques. 500 leaves free per month Register for InstaAlert service and receive updates on your account as and when the select transact ion happens all this without visiting the branch or ATM Fees and Charges for Max Current Account picDescription of ChargesMinimum Balance (Average Quarterly Balance) Rs. 5, 00,000/- perquarter Non-Maintenance Charges per quarterCharge of Rs.3,000/- per quarter if AQB is less than Rs.5,00,000 but greater than or equal to Rs. 2,50,000/- Rs.8,000/- per quarter if AQB is less than Rs. 2,50,000/- Cheque Book Charges (Issued by Bank)500 cheques leave Free per month. Charges Rs. 2/- per leaf beyond 500 leaves Other Current Account facilitiesIssue of Duplicate / Adhoc StatementRs. 100 at Branch, Rs. 30 per statement through Net Banking & Phone Banking (IVR), Rs. 50 per statement through Phone Banking (non-IVR), ATM & Mobile Banking Mode of Calculation of Minimum Average Quarterly BalanceAverage of daily closing balances of each day spread over a period of 3 months. Remittance facility through own BankDemand Drafts (DD) Payable at HDFC Bank Locations (Issued from Any branch)/ Duplicate DD Free without limitPay Orders (PO) on HDFC Bank Locations (Issued from Any branch)/ Duplicate PO Free without limitIssuance of DD / PO through Phone Banking Free without limitOnly DD amount up to Rs. 5, 00,000 for Current Max Accountholders accepted at Phone Banking. DD/PO-Cancellation/Revalidation Rs.50/- per instrument NEFT/EFT TransactionsPayments-FreeCollectionsFreeRTGS TransactionsPaymentsFreeCollections-FreeLocal Transactions (At home branch location)Local cheques collections & paymentsFree Account to Account Fund Transfer within HDFC BankFree Anywhere Transactions (except Dahej)Account to Account Funds Transfer within HDFC BankFree Payments & Collections at HDFC Bank Locations (except Dahej) Free up to Rs. 500 Lakh per month, beyond which charges Rs. 0.50/1000, min Rs.25/-. Bulk Transaction ChargesAll transactions are subject to a maximum of 300 transactions per month, beyond which charges Rs.5/- per transaction would be levied. Includes all Local / Anywhere clearing and f unds transfer transactions. Remittance facility through other BankIssue of Demand Drafts (DD) / Duplicate DD (Correspondent tie up) Rs. 1.50 per 1000, Minimum Rs. 50/- per instrumentDD-Cancellation / RevalidationRs.50/- per instrument Cheque CollectionOutstation through own bankFree Outstation through another bankCorrespondent bank locations Rs.3/- per Rs.1, 000/-, min Rs. 50/-. For Clean locations (non-correspondent bank locations) & Non-MICR Cheques Rs. 4.5 per Rs.1, 000/-, min Rs. 50/- (inclusive of courier charge) Cash Transactions1. Cash DepositCash Deposit-Home Branch CityFree up to Rs. 50 Lakh per month or 50 Transactions whichever is lower. Deposit in excess of Rs. 50 Lakh per month or 50 transactions will be charged Rs.1/- per Rs. 1000/-, minimum Rs.50/-. (Cash deposit at non- home branches within home branch location subject to limit of Rs.1, 00,000/- per account per day) Cash Deposit Non Home CityMaximum Rs.1, 00,000/- per day. Charges Rs.3/- per Rs.1,000/-, minimum Rs. 50/- 2. Cash WithdrawalCash Withdrawal-Home BranchFree at Home Branch Cash Withdrawal-Non Home Branch-Intracity & IntracityFree cash withdrawals up to Rs. 1,00,00/- per day, beyond which charges Rs. 2/- per Rs.1000/-, min Rs.50/- (Only for incremental amount), Third partycash withdrawal allowed only up to maximum Rs.50,000/- per transaction.2.8 MARKET PROFILE OF THE ORGANIZATIONCompany ProfileHDFC Bank LimitedTicker500180ExchangesOTH BOM2008 gross revenue124,140,000,000Major IndustryFinancial torpedo IndustryCommercial BanksCountryINDIAEmployees378363.1 STUDENTS WORK PROFILE (ROLE AND RESPONSIBILITIES)I have completed my summer taining in HDFC Bank Limited as a SALES EXECUTIVE. During this training I played some voices and responsibilities are as ROLE-I have worked as a sales Executive in sales department in HDFC Bank Ltd. My role was to buildup better relationship with Customers. HDFC Bank expects its employees to take up the work of hatchway current account in their respec tive locations. My main role was to run across customers and make deal for opening current account, in meeting with customers I represent a demo to customer for current account, are as RESPONSIBILITIES- To generate leads for the Bank. To buildup better relationship with customers. To increase the sales of the Bank. To provide awareness most the current account. To achieve companys object.3.2 DESCRIPTION OF equal EXPERIENCEWorking with HDFC Bank It was a nice experience. When I entered into the bank, I was very nerves. However after entering I knew the real mean of working with the big organization. We need to follow the rules and regulations of the company. Coming at the pack time in the bank is veryimportant.These things are very important which we need to learn How should behave in the organization? How behave and engineer with the customer? How we need to talk to our Boss, our superior and colleges? Working with the HDFC I change magnitude my communication skills. Also I knew the Importance of the coordination among all the employees. All the employees are working as a team. When I was new, the entire employees helped me to learn the work culture HDFC Bank.In this company my work is to buildup the relationship with customers and to provide leads to the company for opening current account and making relationship with the bank. In present time the customers are not very well aware closely the HDFCs products. 3.3 STUDENT CONTRIBUTION TO ORGANIZATIONIn this Company I am working as a Sales Executive. In this organization my role is to buildup better relationship with Customers, and I promote the current account. My theatrical role towards this organization like I provide leads everyday for opening current account. I make good relationship between Bank and customers. I provide awareness just some the current account through some demos and calling. I help in making some useful selling strategies.1. inquiry INSTRUMENT A questionnaire was prepared with the relevant questions consisting mainly of closed end questions especially dichotomous type which offered the respondents between only two alternatives either (Yes/No). The respondents were personally met and the collection of in pution was properly administered to avoid non-respondent error.The primary selective information is collected by cold calling from respected distance ofbranch. The data is collected by using a questionnaire, which is given as an Appendix at the end of this report.2. SOURCE OF DATA The study is base on both primary and secondary data. Most of the findings are based on the data collection through interaction with customers. A integrated disguised questionnaire is prepared together the information. Close as well as open-ended questions are asked. Some multiple-choice questions are also included.3. RESEARCH DESIGN AND METHODOLOGYMain Methodology - Collection of Primary data (Consumer and Market Research) through Personal Questionnaires & Collection of Secondary information (Study of various Current Account) through Computer Data, Web sites, Books and Magazines.FIELDWORKThe respondents are personally interviewed, for about 3 to 5 minutes on an average to collect the data. The format prepared beforehand was strictly adhered to. Though it was sufficient in itself and could be matched to prospective respondents, personal interviews are conducted to be able to make first hand observation that would reveal some useful information about the subject of study.RESEARCH ANALYSIS afterward the collection of data I have categorize the data into Primary Data Secondary DataAs we know the data collected in primary mode is more reliable in the comparison of secondary data. So we depend more on the primary data.SOURCES OF PRIMARY DATA Survey PersonalSOURCES OF SECONDARY DATA Through internet Branch manager approvals Personal vehicle dealers Brochure of the bank4. heavyset OF FINDINGSThe Housing Development finance Corporation Limited was introd uced in 1994, after the Reserve Bank of India approve private sector banking. Operating in over 300 Indian cities, HDFC Bank has over 700 branches and 1600 ATMs. It offers personal, NRI and wholesale banking services. Net profit for the March 2006-2007 reached Rs. 1,141.5 crore. In early 2007, HDFC officially entered the microfinance market and opened branches that provide funding to self-help microfinance group.After finding primary and secondary data I find1. Customers hold outt know about the advantage of our current account. 2. Customers are less aware about the benefits Providing Company. 3. Customers have no more knowledge about the HDFC Bank limited. 4. HDFC reduces the complexity of current account.5. HDFC provides best way to earn more profit.6. HDFC is beneficial for making profit and various types of works. 7. The procedure of HDFC is very easy.pic1. SUMMARY OF LEARNING EXPERENCEHDFC Ltd has the objective to enhance residential housing stock and promote home ownership. Their offerings range from hassle-free home loans and deposit products, to property related services and a training facility. They also offer specialized financial services to the customer base through partnerships with some of the best financial institutions worldwide.HDFC Bank began operations in 1995 with a simple mission to be a foremost Indian Bank. We realized that only a resolved direction on product quality and service excellence would help us get there. today, we are proud to say that we are well on our way towards that goal. It is extremely gratifying that our efforts towards providing customer convenience have been comprehended both nationally and internationally. So that I learn many important things from HDFC and market are as 1. I have gained live experience of merchandising.2. I find all types of help from my training in charge.3. I have gained knowledge in the field of HDFC.4. I find there are many customers are not aware about the HDFC. 5. I find there are lots of opportunities in the Banking Sector.2. CONCLUSIONS AND RECOMMENDATIONS expirationHDFC Ltd has the objective to enhance residential housing stock and promote home ownership. Their offerings range from hassle-free home loans and deposit products, to property related services and a training facility. They also offer specialized financial services to the customer base through partnerships with some of the best financial institutions worldwide.HDFC Bank began operations in 1995 with a simple mission to be aWorld-class Indian Bank. We realized that only a single-minded focus on product quality and service excellence would help us get there. Today, we are proud to say that we are well on our way towards that goal. It is extremely gratifying that our efforts towards providing customer convenience have been appreciated both nationally and internationally. . Besides we also have a dedicated technical team as well as customer care services and its procedure is also very simple. Recommendat ions1. To provides awareness about Current Account and its uses to customers. 2. To open maximum and Big accounts for getting more profit. 3. To target not only metro cities, target all big and small city or village. 4. To build the customer relationship5. To improve its marketing strategies6. To improve its selling processpicCOPY OF QUESTIONNAIRE1. Are you aware about Current Account?a. Yesb. No2. Are you aware about current account providing HDFC Bank? a. Yesb. No3. Are you aware about HDFC Bank Limited?a. Yesb. No4. Are you aware about the procedure of Current Account? a. Yesb. No5. Is HDFC reduces the complexity of Current Account procedure? a. Yesb. No6. Is HDFC provides you cheap and best way to earn money and to make you a independent owner? a. Yesb. No7. Are you aware about the profit volume ratio doing business with HDFC? a. Yesb. No8. Are you interested to open current account in HDFC Bank ? a. Yesb. NoBIBLIOGRAPHY1. www.hdfcbankltd.com2. www.hdfc.in3. www.google.com4. Bus iness Today5. India TodaypicSales ExecutiveTeam LeaderSales directorArea Sales ManagerArea Sales Headregional Sales ManagerZonal Sales ManagerNational Sales Manager